Through this service you can comfortably receive your parcel at one of the more than 3,800 BRT Fermopoints. The collection points for your online purchases. No problem, order your sunglasses or eyeglasses with peace of mind and select the BRT Fermopoint collection point among the shipping methods. Would you like to order at our online shop and you can't be at home? (for islands: 10/15 working days by post office)ĮXTRA EU shipments are made by postal service.ĭelivery times for non-EU countries are 20/25 working days. Shipments to the European Union (outside Italy) are made by DPD courier.ĭelivery times for European Union countries are 3/6 working days. In case the product is no longer available or requires replenishment times that you are not willing to wait, the order will be considered void, if you have already made the prepayment, we will refund the entire amount paid. If your order includes frames, sunglasses or ski goggles that are not available at the time of processing the order, we reserve the right to cancel the request by informing you of the lack of availability and any waiting times for the replenishment of the missing product. We always try to give the customer maximum transparency and flexibility to provide a good service! In particular cases of goods not immediately available in the warehouse, the times may be longer than normal, in these cases, it will be agreed with the customer, based on the forecasts of arrival of the unavailable goods, whether or not to proceed with a partial evasion of the order, with a replacement of the model or with a possible refund. The availability of products can also vary very quickly, for this reason the timing can range from a few hours (for goods already available in stock and payment by credit card or PayPal) to a few days (goods available and payment by bank transfer). In case of longer delay you will be contacted directly by e-mail to be informed and updated on the expected delivery date.ĭear customer, our online shop presents a great variety of glasses. You'll need to present your ID card and order receipt at pick up.Free in Italy and throughout the European Union over 50 euros.ġ0 euros for EXTRA European Union countriesĬash on delivery service (Italy only) extra charge of 5 euros.ĭelivery times are indicated directly on the product page. You'll be notified as soon as your product has arrived at the location. How does Pick Up In Store work? Simply select the pick up location you want your eyewear delivered to and complete the purchase. We offer eye exams, prescription care, free fittings & adjustments, and guidance on everything in our collection, from lens types to face shape. What after care services are available in store? Our store team are ready to assist you with every stage of your Ray-Ban journey. We offer same-day collection for standard products, excluding prescription and custom styles. Then enter an address or city to search for the nearest store with the product available and add it to bag. How do I see if a product is available in store? On the product page, click on “Find in store”. Shop online, find your nearest store pickup-in-store AFTER CARE IN STOREīenefit from our team of experts return FREE & EASY RETURNSīy mail or in store ruler-fit PERFECT FIT
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